Our Values

WE DRAW STRENGTH FROM OUR TRADITIONS AND SUPPORT EACH OTHER

1. With the power we derive from our experience and know-how, we initiate the changes that will create our future and lead us to success.
2. We gain respect by showing commitment to our goals and business results with our sense of corporate ownership.
3. We have a corporate memory and it is our duty to pass it on to the next generation.

1-) WE WILL CREATE OUR FUTURE WITH THE POWER WE DERIVE FROM OUR EXPERIENCE AND KNOW-HOW WE INITIATE CHANGES THAT WILL LEAD TO SUCCESS

• We anticipate the necessity of change and closely follow environmental dynamics with the awareness of implementing change.
• Change starts with ourselves. We do our part for change without addressing others or various impossibilities.
• We embrace approaches that support change and take the necessary actions to overcome the challenges ahead.
• We know that everyone, including ourselves, must do their part to make change happen as quickly and smoothly as possible.
• We spread and maintain the change that is appropriate to the conditions of the day and that leads us to success throughout the organization.

2-) COMMITMENT TO OUR GOALS AND BUSINESS RESULTS THROUGH OUR SENSE OF CORPORATE OWNERSHIP WE GAIN RESPECTABILITY BY SHOWING

• We take ownership of a process in which we are a participant, not just the step we are working on, we look at the whole process and take responsibility for the whole.
• We strive to "do better" in everything we do. We do not consider our work complete until we are sure of its quality and integrity.
• In order to realize our goals, we not only do what we can, but also take steps without delay for what needs to be done.
• At Omega Pallet, if a colleague needs our support to achieve business results, we provide full support using the resources within our means.
• We take a firm stance about Omega Palet's practices and our colleagues inside or outside the organization in a way that will strengthen the image of our organization.

3-) WE HAVE CORPORATE MEMORY AND WE HAVE A DUTY TO PASS IT ON TO THE NEW GENERATION

• We support orientation programs that convey the history and culture of Omega Palet to our new colleagues who join us, and we provide the necessary transfer to create corporate awareness in them.
• When we encounter a new problem, we ask what has been done in similar situations in the past, check whether these solutions fit today's conditions, and make the necessary updates, if any.
• We learn from our past mistakes and take the necessary measures to avoid repeating them.
• We recognize our past successes and take good practices as examples, but we also ask what we can improve.
• We do the necessary work to increase our success stories and spread them within and outside the organization.

TOGETHER WE GROW AND DEVELOP

1. We encourage each other to improve.
2. We are always open to changes that bring us closer to our vision, and we strive to develop and grow each other and all our stakeholders along the way.
3. We see creativity and innovation as a means of development and we inspire each other.

1-) WE ENCOURAGE EACH OTHER FOR EACH OTHER'S DEVELOPMENT

• We provide instant feedback to our colleagues. We also endeavor to conduct one-on-one, face-to-face evaluation interviews at regular intervals, and we also request them to be conducted for ourselves.
• We listen carefully to every feedback and see it as an opportunity to improve ourselves, our products, services and processes.
• We empower our employees; we tolerate mistakes and find solutions by evaluating and trusting the results together so that mistakes are not repeated.
• We recognize the contributions of our employees to the team and the business, and ensure the spread of a culture that both makes a difference and develops by appreciating and sharing good examples in writing and verbally within the organization.
• We take initiative, take responsibility, act without delay and encourage our colleagues to do the same.

2-) WE ARE ALWAYS OPEN TO CHANGES THAT BRING US CLOSER TO OUR VISION; WE SUPPORT EACH OTHER AND WE STRIVE TO DEVELOP AND GROW ALL OUR STAKEHOLDERS

• To be the best, we try to find more effective and efficient methods than our competitors, and we make a difference by putting them into practice.
• In cases where standard solutions cannot meet the needs that will make us grow, we quickly produce the most appropriate solutions by using all possible sources of information.
• We are always open to changes that require being a leader and pioneer by following global trends, and if necessary, we are the first to initiate change.
• We closely follow the latest innovations and technologies related to our business. We see it as part of our responsibility to bring new applications and technologies to Omega Pallet.
• We put our knowledge, experience, relevant processes and technologies at the service of our stakeholders in order to develop our stakeholders who support us on our growth path.

3-) WE SEE CREATIVITY AND INNOVATION AS A DEVELOPMENT TOOL AND WE INSPIRE EACH OTHER

• We closely follow and learn about our own and our competitors' products and solutions in order to continuously improve and innovate.
• In order to increase our competitiveness, we seek, develop and implement different and new ideas and ensure that this culture spreads throughout the organization by appreciating and supporting innovation.
• We create competitive advantage by developing innovative business processes that cannot be easily copied.
• We are constantly questioning while developing new approaches, and we use common sense to find the best solution.
• We give suggestions for improvement to increase the value of our work and we welcome and appreciate the suggestions we receive.

WE ARE SENSITIVE TO OUR ENVIRONMENT

1. We are committed to our business to meet the growth and profitability expectations of our shareholders and business partners.
2. We are customer-oriented; we respond quickly to our customers' suggestions and complaints and improve our product and service quality in line with their expectations and needs.
3. With a sense of responsibility towards our environment and nature, we closely follow the technology, make the right investments and raise awareness of our immediate environment with this sensitivity.

1-) WE ARE COMMITTED TO PROVIDING A COMPANY THAT WILL MEET THE GROWTH AND PROFITABILITY EXPECTATIONS OF OUR SHAREHOLDERS AND BUSINESS PARTNERSWE DEDICATE OURSELVES TO OUR WORK IN THE FIELD

• We learn the visions and future goals of our shareholders and business partners and reflect them in our business.
• We question and analyze how we can support the profitability and growth of our shareholders and business partners.
• We plan and inform them about solutions to their needs.
• When making decisions, we consider not only our own area of responsibility, but also the impact on the whole, our shareholders, business partners, customers, colleagues and our organization, and we never compromise on labor law.
• We avoid actions that could harm our shareholders and business partners and question the potential impact of the risks we take.
• We prioritize corporate and holistic benefit over individual benefit. Therefore, we act in accordance with corporate ethical values when dealing with our customers, shareholders and business partners.

2-) WE ARE CUSTOMER ORIENTED; WE RESPOND QUICKLY TO OUR CUSTOMERS' SUGGESTIONS AND COMPLAINTS, WE IMPROVE OUR PRODUCT AND SERVICE QUALITY IN LINE WITH THEIR EXPECTATIONS AND NEEDS

• We immediately inform our customers that we have received their requests.
• We ask questions to fully understand our customers' needs, direct them to the right units, products and services, and focus on long-term benefits.
• We do our part for our customers in a timely and complete manner in every business that requires our direct or indirect support.
• When unexpected problems are encountered, we sincerely share the causes, the remedial actions we have taken and the permanent solutions.
• We inform our customers and colleagues at regular intervals.
• In cases of uncertainty, we will continue to communicate and inform.

3-) RESPONSIBILITY TOWARDS OUR ENVIRONMENT AND NATURE FOLLOWS TECHNOLOGY CLOSELY WITH AWARENESS, WE MAKE THE RIGHT INVESTMENTS AND RAISE AWARENESS OF OUR IMMEDIATE ENVIRONMENT WITH THIS SENSITIVITY

• We fulfill our responsibilities towards the environment and attach importance to investments that increase recycling.
• We mobilize the institutions in our sphere of influence in this direction.
• We identify environmental risks and use the best production techniques to eliminate them.
• We continuously review and renew all our business practices and production activities to minimize their negative environmental impact.
• We apply advanced health and safety standards to ensure that our operations are environmentally friendly.
• We take an active role in activities aimed at raising awareness and sensitivity by following the needs of our society and our environment and support information sharing.

WE DEMONSTRATE A FAIR AND TRANSPARENT GOVERNANCE APPROACH

1. We stand at an equal distance to all our stakeholders and objectively evaluate mutual gains.
2. We measure performance under equal conditions and evaluate it fairly.
3. We are consistent in our relationships with all our stakeholders; we do not make promises we cannot keep.

1-) WE STAND AT AN EQUAL DISTANCE TO ALL OUR STAKEHOLDERS, AND OBJECTIVELY ASSESS MUTUAL GAINS WE WILL EVALUATE

• We care about the feelings, needs and expectations of our employees and other stakeholders and take the necessary steps accordingly.
• We use a respectful and constructive communication language in our verbal or written communication with our colleagues at all levels in every unit of our organization.
• We evaluate the approaches and opinions of our employees and other stakeholders objectively and without prejudice.
• We emphasize our mutual gains by producing solutions that create common benefits.
• We show the same value to all stakeholders with whom we cooperate without separating them from each other.

2-) WE MEASURE PERFORMANCE UNDER EQUAL CONDITIONS AND EVALUATE IT FAIRLY

• We make sure that goals are as measurable as possible. We always support our non-numerical behavioral assessments with lived examples.
• In every performance appraisal interview we conduct, we reveal both the strengths and developmental aspects of our colleagues and raise awareness on this issue.
• We always evaluate teamwork as a performance criterion for every employee.
• At Omega Pallet, we care, measure and evaluate our team and community performance as much as our individual performance.
• We give every employee equal career opportunities.
• We motivate the person to focus and develop their own skills in order to seize opportunities.

3-) WE ARE CONSISTENT IN OUR RELATIONSHIPS WITH ALL OUR STAKEHOLDERS; PROMISES WE CANNOT KEEP WE WILL NOT

• We keep our promises to our colleagues and all other stakeholders, and we do not go back on our promises even if they are not in writing.
• We know that our promises bind our organization, not ourselves.
• If we cannot make firm and clear promises, we tell our colleagues about it in a timely manner and with reasons.
• In the event that a promise needs to be changed, we explain how we will follow the process and provide continuous information throughout the process.
• As individuals representing Omega Pallet, we comply with, apply and enforce ethical and moral rules.

WE RESPECT DIFFERENCES

1. We recruit people from different countries and different cultures; we know that working with these people adds color and value to us.
2. We express our different opinions in free discussion environments.
3. By enabling different business families to work together as a team and to learn and grow from each other, together we sustain the value we create.

1-) WE WELCOME EMPLOYEES FROM DIFFERENT COUNTRIES AND DIFFERENT CULTURES; WE KNOW THAT THIS WORKING WITH PEOPLE GIVES US COLOR AND VALUE

• We run towards a common goal together without discriminating between our colleagues on the basis of language, religion or race.
• We see differences as an opportunity and value different thoughts and ideas.
• We teach our own culture to our colleagues from different countries and cultures so that they can quickly create value.
• We learn the ways of doing business of our colleagues from different cultures and gain momentum in the global competitive environment by adopting their strengths.
• We share knowledge with colleagues in different countries who do similar work to us, and we reason together to think outside our borders.

2-) WE EXPRESS OUR DIFFERENT OPINIONS IN FREE DISCUSSION ENVIRONMENTS

• We say what we think without offending others and with courage.
• We see different perspectives as opportunities for progress, not conflict.
• When we have disagreements with our colleagues, we find out the cause of the problem before we judge.
• If we disagree with an idea being discussed or a job being done, we express this constructively, explaining the causes and effects and supporting it with suggestions for improvement.
• We share and discuss openly during the decision-making process, but we stand by the decisions we make together.

3-) BY ENABLING DIFFERENT BUSINESS FAMILIES TO WORK TOGETHER AS A TEAM, TO LEARN FROM EACH OTHER AND TO DEVELOP, WE KEEP THE VALUE WE CREATE ALIVE TOGETHER

• We trust and support each other without prejudice and emphasize cooperation.
• For issues that we cannot solve with our own competence and resources, we rely on the expertise of our teammates, we get support from them, and we support them when requested.
• To improve our cooperation, we focus on each other's mutual needs and put the total benefit before our own interests.
• We do not keep our expertise in matters related to our business to ourselves, we share our knowledge with all our colleagues and contribute in line with their needs. We adopt the idea of "We" instead of "Me" and reflect this in our dialogues.